REbuilder legal

Terms of Service

Effective July 13, 2026

These Terms of Service (“Terms”) govern access to and use of REbuilder, operated by Velocity Builders LLC (“REbuilder,” “we,” “us,” or “our”). By accessing the Services, you agree to these Terms on behalf of yourself and, if applicable, the organization you represent.

Eligibility and accounts

You must be able to form a binding contract and be authorized to act for your organization. You are responsible for accurate account information, safeguarding sign-in credentials, and activity under your account. Notify us promptly if you suspect unauthorized access.

Use of the Services

Subject to these Terms and any order form or service agreement, we grant you a limited, non-exclusive, non-transferable right to use the Services for your organization’s lawful business purposes.

You may not:

  • Use the Services or data in violation of law or third-party rights.
  • Attempt to bypass security, access another organization’s workspace, or disrupt the Services.
  • Reverse engineer, scrape, resell, or commercially exploit the Services except as expressly authorized in writing.
  • Upload malicious code, misleading content, or information you are not authorized to process.

Customer data and permissions

You retain ownership of information you submit to the Services. You grant us the rights reasonably necessary to host, process, analyze, transmit, and display that information to provide, secure, and improve the Services.

You represent that you have the rights and permissions needed for the information, integrations, communications, and campaigns you direct us to process. You are responsible for your organization’s compliance with privacy, advertising, telemarketing, real-estate, MLS, and direct-mail requirements.

Data intelligence and automated features

REbuilder may match, enrich, score, summarize, or generate suggested content using public records, licensed sources, your organization’s data, and automated systems. Outputs can be incomplete or inaccurate and are not legal, tax, lending, appraisal, or financial advice. You are responsible for reviewing outputs before relying on them or using them in customer-facing decisions or communications.

Third-party services

The Services may interoperate with third-party products, data sources, MLS systems, authentication providers, printers, mailers, and communications tools. Their terms and privacy practices govern their services. We are not responsible for third-party services, availability, or data outside our control.

Fees and changes

Fees, billing intervals, usage limits, and renewal terms are described in your order form or service agreement. Except where required by law or stated otherwise in that agreement, fees are non-refundable. We may modify the Services and will provide notice of material changes that substantially reduce purchased functionality.

Intellectual property and feedback

REbuilder and its licensors retain all rights in the Services, software, designs, documentation, and related intellectual property. If you provide feedback, you allow us to use it without restriction or compensation, provided we do not identify you publicly without permission.

Suspension and termination

You may stop using the Services at any time, subject to your service agreement. We may suspend or terminate access for material breach, security risk, unlawful use, nonpayment, or to protect users and the platform. Terms that by their nature should survive termination will remain in effect.

Disclaimers and limitation of liability

To the maximum extent permitted by law, the Services are provided “as is” and “as available.” We disclaim implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, revenue, goodwill, or data. REbuilder’s aggregate liability arising from the Services will not exceed the amounts paid for the Services during the 12 months before the event giving rise to the claim. These limits do not apply where prohibited by law.

General terms and contact

These Terms, together with any applicable order form or service agreement, are the complete agreement regarding the Services. If those documents conflict, the signed service agreement or order form controls. Failure to enforce a provision is not a waiver, and unenforceable provisions will be limited to the minimum extent necessary.

We may update these Terms by posting a revised version and providing additional notice when required. Questions may be submitted through our contact form or through your REbuilder account representative. Our Privacy Policy explains how we handle information.